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Home BIKESOUP workshop

BIKESOUP workshop

Image of the bicycle workshop saying Services and Repairs


Welcome to Bikesoup's service and repairs hub! At Bikesoup, we're all about keeping you and your trusty wheels rolling smoothly. Whether you're cruising on a road bike, zipping through town on your commuter, folding up a Brompton, or embracing the electric buzz, our team of skilled mechanics is here to cater to your bike's every need.

From fine-tuning to major fixes, we specialize in performance-centric servicing and repairs, ensuring your ride is in top-notch condition. Need a quick turnaround? No problem! With our same-day service options, we'll have you back in the saddle in a jiffy.

Plus, booking with us is a breeze! Simply click on the "Begin your booking" button at the bottom of our page to schedule your service with ease.

Workshop Booking Policy

1. Collection of Bikes

  • Holding Fee: Bikes not collected within 48 hours of receiving the work completion email will incur a holding fee of £10 per day, unless otherwise agreed upon in advance.

2. Workshop Labour and Pricing

  • Inspection and Quotation: The initial workshop labour price may increase once your bike is in the workshop stand and undergoes a more in-depth inspection by one of our mechanics. If additional work is needed, we will send a quotation email detailing the required services.
  • Acceptance of Quotation: We will wait for your acceptance before carrying out any further work on the bike unless a buffer amount has been agreed upon in advance. If we do not receive your acceptance within 24 hours of sending the updated quote, we will need to rebook the work, and you will be subject to the £10 per day holding fee until we receive your acceptance and can proceed with the work.
  • Contactability: By leaving your bike with us for service, you agree to be contactable via phone, email, or SMS. This ensures that we can promptly communicate any updates or obtain necessary approvals regarding your bike service.

3. Removal of Accessories

  • Unnecessary Accessories: We require you to remove any unnecessary accessories, including but not limited to locks, child seats, bike computers, water bottles, bike bags, and lights.
  • Responsibility for Accessories: We will not be responsible for any loss or damage of unnecessary accessories due to failure to remove them prior to bringing your bike in for service.

4. Service Timeframes

  • Estimated Service Time: As much as we try our best to have your bike serviced and ready to ride on the same day of booking, some delays may occur, such as having to order new parts. We advise a 1-3 day timeframe for services.
  • Extended Delays: If the service takes longer than anticipated, we will keep you updated on the progress and expected completion time.
If you require any new parts before a service, we are happy to order these for you. Please refer to our Special Order and Deposit Policy for more details.

We only service e-bikes that comply with UK regulations and are equipped with motors of the same type we sell.


Bike Services

Service
Price (£)
Description
Safety Check
£60.00
An overall inspection of the bike to ensure it is safe to ride.
Mid Service
£120.00
A comprehensive service including adjustments and lubrication.
Full Service
£180.00
A complete overhaul of the bike including cleaning, adjustments, and replacements.
Brompton Full Service
(Including hinge replacement)
£220.00
A specialized full-service tailored for Brompton bikes.

Repair Services

Service
Price (£)
Description
15 Minutes Labour
£15.00
Labour charge for a quick repair or adjustment.
Puncture Repair
£15.00
(£20.00 for Hub Gear / Drum brakes)
Fixing a puncture and replacing the inner tube if necessary
Tyre Fitting
£15.00
Fitting a new tyre onto the rim of the wheel.
Box A Bike
£40.00
Packaging the bike securely for transport.
Bottom Bracket Fitting
£30.00
Installation of a new bottom bracket.
Brake Service From
£30.00
Adjustment or replacement of brake components.
Gear Service From
£40.00
Adjustment or replacement of gear components.
Brake Bleed (per Brake)
£30.00
Bleeding air from brake lines.
Road Brake Bleed (Per-Brake)
£35.00
Bleeding air from road bike brake lines.
Cable Fitting
£30.00
Installation or replacement of cables.
Mudguard Fitting
£35.00
Installation or replacement of mudguards.
Headset Fitting
£30.00
Installation or replacement of the headset.
Hub Service (Per Hub)
£30.00
Service or repair of the bicycle hub.
Tubeless Conversion (Per Tyre)
£30.00
Conversion of tyres to tubeless setup.
Wheel Build (per wheel)
£55.00
Building a new wheel for the bike.
Standard Wheel True
£20.00
Adjustment of spokes to correct wheel alignment.
Di2 Service
£25.00
Service and adjustment of Di2 electronic shifting systems.
Internal Cable Routing Surgecharge
£30.00
Charge for routing cables internally on the bike.

E-Bike Services

Service
Price (£)
Description
E-bike Barrel Change
£45.00
Replacing the barrel on the e-bike.
E-bike Battery Capacity Test
£25.00
Testing the capacity and performance of the e-bike battery.
E-bike Display Change
£25.00
Installing a new display unit on the e-bike.
E-bike Diagnostic
£40.00
Diagnosing and troubleshooting issues with the e-bike.
E-bike Internal Wire Change
£40.00
Replacing internal wiring components on the e-bike.
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Supported in the United Kingdom & Ireland

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